Cancellation and Refund Policy
Effective Date: 4 August 2026
At Better Life Picks, we sell digital products, including eBooks, downloadable PDF files, templates, guides and digital bundles. Please read this Cancellation and Refund Policy carefully before making a purchase.
1. Digital Product Delivery
After successful payment, the customer will receive access to the purchased digital product through the order confirmation page, email or downloadable link.
Customers are responsible for entering a correct and active email address while placing the order.
2. Order Cancellation
An order may be cancelled only before the payment is successfully completed.
Once payment has been completed and the digital product or download link has been made available, the order cannot normally be cancelled because digital products are delivered instantly and cannot be physically returned.
3. Refund Policy for Digital Products
Due to the nature of downloadable digital products, payments are generally non-refundable after the product has been delivered, accessed or downloaded.
A refund or replacement may be considered only in the following situations:
- The customer was charged more than once for the same order.
- Payment was deducted, but no order was created.
- The download link was not delivered due to a technical issue.
- The downloaded file is damaged, corrupted or cannot be opened.
- The customer received a product different from the product purchased.
4. Situations Not Eligible for Refund
Refunds will not normally be provided in the following situations:
- The customer changed their mind after purchasing.
- The customer purchased the wrong product.
- The customer did not read the product description before purchase.
- The customer expected guaranteed income, profits, employment, business results or investment returns.
- The customer does not have compatible software, internet access or a device required to open the files.
- The customer has already downloaded, accessed, copied or used the digital product.
- The customer shared an incorrect email address during checkout.
- The request is based only on personal preference or dissatisfaction with the writing style.
5. Duplicate Payment
If a customer is charged more than once for the same order, the duplicate amount will be reviewed and refunded after payment verification.
The customer must provide the order number, payment ID, registered email address and proof of duplicate payment.
6. Failed Delivery or Download Issue
If payment is successful but the customer does not receive the download link, the customer should:
- Check the Spam, Promotions or Junk email folder.
- Confirm that the email address entered during checkout is correct.
- Contact Better Life Picks with the order number and payment details.
After verification, we may resend the download link or provide a replacement file.
7. Defective or Corrupted Files
If a digital file is damaged, incomplete or cannot be opened, the customer must contact us within 7 days of purchase.
We will first attempt to provide a working replacement file. A refund may be considered only when the technical problem cannot reasonably be resolved.
8. Refund Request Procedure
To request assistance or an eligible refund, email:
Email: orders@betterlifepicks.com
Please include:
- Customer’s full name
- Registered email address
- Order number
- Payment ID or transaction reference
- Product name
- Date of purchase
- Screenshot or description of the issue
Incomplete requests may take longer to verify.
9. Refund Processing Time
Approved refunds will be initiated through the original payment method.
After initiation, the amount may take approximately 5 to 10 business days to appear in the customer’s bank account, card or payment account, depending on the bank or payment provider.
10. Payment Failure
If payment fails but the amount is temporarily deducted, the bank or payment provider may automatically reverse the amount.
Customers should first wait for the normal bank reversal period. If the amount is not reversed, they should contact their bank and also share the payment details with us for verification.
11. Chargebacks and Payment Disputes
Customers should contact Better Life Picks before raising a payment dispute or chargeback so that we can review and resolve the issue.
Fraudulent chargebacks, false claims or misuse of downloaded products may result in suspension of access and further action where legally permitted.
12. Product Information and Results
All digital products are provided for educational and informational purposes.
We do not guarantee income, profits, employment, business success, investment returns, audience growth, rankings or any specific result.
The customer is responsible for reviewing the product description, requirements and disclaimers before purchase.
13. Policy Updates
Better Life Picks may update this policy when necessary. Changes will be published on this page with the revised effective date.
14. Contact Information
For cancellation, refund, delivery or technical-support questions, contact:
Better Life Picks
Website: https://betterlifepicks.com
Email: orders@betterlifepicks.com